Privacy Policy

Elevation Drone Imaging, (“EDI” or “we” or “us”) respect your privacy. Elevation Drone Imaging is committed to the safe and secure processing of personal data and compliance with applicable data protection law. We have implemented appropriate technical and organizational measures to protect your personal data against loss or unlawful access. The number of persons with access to your personal data is limited. Only individuals associated with Elevation Drone Imaging that need to process your personal data in accordance with the purposes below will have access to your personal data.

The following describes how we process your personal data.

How we process your personal data

Fulfilling our contractual obligations towards your company, for example sending quotes, order administration, provision of products and services to your company, invoicing your company, responding to your service requests, etc.

How do we obtain your personal data

We obtain personal data from you when you register on our Web Sites, use our mobile apps, furnish our representatives and licensees with your business card or other document, or when we or our licensees obtain your data from representatives of your company.

Categories of personal data we process

Personal master data (key personal data);

Contact data;

Key contract data (Contractual/Legal Relationships, Contractual or Product Interest);

Network and device identification.

The purposes of the processing

Fulfilling our contractual obligations towards your company, e.g., sending quotes, order administration, provision of products and services to your company, invoicing your company, responding to your service requests etc.

Legal basis for the processing

It is within the legitimate interest of Elevation Drone Imaging and your company to process your personal data for the above noted purposes. We use your personal data for fulfilling our contractual obligations towards your company. The privacy impact of the processing is low, as Elevation Drone Imaging and our licensees contact you in your professional capacity.

Recipients (or categories of recipients) of the personal data.

We will also share your personal data with suppliers, business partners, licensees and legal agents which carry out services on our behalf such as customer relationship management solution providers, hosting service providers and travel agents.

Retention period

We will retain your data for as long as the business relationship with your company exists and for as long as your employment with your company subsists. We will retain and use your data during the applicable statutory limitation periods and as necessary to comply with our legal obligations, resolve disputes and to enforce agreements.

Marketing/Prospecting:

How we have obtained your personal data

You provided your personal data through the use of our Websites (e.g. registration form completion allowing the placement of cookies). We may have received your personal data when you supplied us with your

business card or other document, or we may have obtained your personal data from your company. Personal data may also be obtained from third party data augmentation services or from our licensees. You may have provided us with personal data over the telephone. If you have registered to attend an event with a third party provider, then we may obtain your personal data from that third party provider, where you have given your consent to such third party provider to supply your personal data to us.

Categories of personal data we process

Personal master data (key personal data);

Contact data;

Key contract data (Contractual/Legal Relationships, Contractual or Product Interest);

Network and device identification.

The purposes of the processing

Informing you via any means (including via email, telephone, text message, social media, post, or in person) about our products, services, publications and events which we think may be of interest to you and your company, based on previous purchases and interest shown in Elevation Drone Imaging products and services.

Legal basis for the processing

Unless we explicitly request your consent to process your personal data, we rely on Elevation Drone Imaging and your company’s legitimate interest to send you relevant marketing communications. The privacy impact of the processing of your personal data is low, as Elevation Drone Imaging contacts you in your professional capacity. You can opt out of processing for direct marketing purposes by clicking on the “Unsubscribe” link situated within any marketing emails sent to you. You also have the right to object to the processing at any time by contacting Email: elevationdroneimaging@gmail.com. Where you withdraw your consent or unsubscribe (as applicable), we will retain certain personal data (only to the extent that it is absolutely required) on our “do not contact” list.

Customers Testimonials, Comments and Reviews:

How we have obtained your personal data

We obtain your personal data through the completion of a release document which is available in hard copy as well as when you submit to us your personal data for purposes of a testimonial, comment or review.

Categories of personal data we process

Contact details, job role and key personal data.

The purposes of the processing

The processing is required for the purpose of providing reviews to our client base in support or otherwise, of our products, services and software.

Legal basis for the processing

We have obtained your prior, informed consent to the processing.

Recipients (or categories of recipients) of the personal data

Individuals who access any marketing channel from either within

Elevation Drone Imaging or outside of Elevation Drone Imaging.

Retention period

For as long as is necessary unless you withdraw your consent to the processing.

**Where Elevation Drone Imaging has sought your consent to the processing of your personal data then you can withdraw your consent at any time by contacting Email: elevationdroneimaging@gmail.com.

Transfer of your Personal Data to third countries

Your personal data may be transferred to a country outside of EU/EEA such as Canada (commercial organizations), New Zealand, Switzerland, and US (limited to the Privacy Shield framework) which offer similar level of protection as within the EU/EEA. The transfer is based on the legal basis outlined in HOW WE PROCESS YOUR PERSONAL DATA and is for the purpose outlined in HOW WE PROCESS YOUR PERSONAL DATA. The transfer to these countries is based on the adequacy decision of the European Commission.

Your personal data may be transferred to a country outside of EU/EEA such as Australia, Brazil, Chile, China, Colombia, Hong Kong, India, Indonesia, Japan, Malaysia, Mexico, Peru, Philippines, Russia, Singapore, South Africa, South Korea, Taiwan, Thailand, UAE, United States, Venezuela, which may have a lower level of protection than within the EU/EEA. The transfer is based on the legal basis outlined in HOW WE PROCESS YOUR PERSONAL DATA and is for the purpose outlined in HOW WE PROCESS YOUR PERSONAL DATA. When transferring personal data to these countries, Elevation Drone Imaging uses standard contractual clauses approved by the European Commission to ensure a sufficient level of protection of your personal data. 

What are your rights?

You are entitled to know what personal data we are processing about you. You have the right to request access to your personal data and you can request that we provide a copy of such data to you. You are entitled to have incorrect personal data regarding you corrected, and in some cases you may request that we delete your personal data. You also have the right to object to certain processing of your personal data, and request that the processing of your personal data be limited. Limitation or deletion of your personal data may result in Elevation Drone Imaging not being able to fulfil its commitments to you. You also have the right to request data portability, where your personal data would be extracted in a machine-readable format and transferred to another controller. Elevation Drone Imaging may not always be obliged to comply with a request from you for deletion, restriction, objection or data portability. Additional circumstances such as exercising the right of freedom of expression and information, compliance with a legal obligation which requires processing by EU or Member State law or processing for establishment, exercise or defense of legal claims can justify further processing by Elevation Drone Imaging. Elevation Drone Imaging will assess the eligibility of your request and inform you about Elevation Drone Imaging’s decision and reasoning. Where you have given us your consent to process your personal data, you can withdraw your consent at any time and without justification. Where you withdraw your consent, certain personal data (only to the extent that it is absolutely required), will be retained on our “do not contact” list.

If you have questions regarding how we process Personal Data concerning you, you are most welcome to contact us at Email: elevationdroneimaging@gmail.com.

Objections and complaints

If you have any objections or complaints with the way in which we process your personal data, you have the right to lodge a complaint with the relevant data protection supervisory authority, where the applicable laws provide for such remedy.

Identity of the Privacy Officer

The Elevation Drone Imaging Privacy Officer can be contacted at:  elevationdroneimaging@gmail.com.

This Privacy Policy was last amended on September 21, 2024.